VoIP Hosted Switchboard Service

The hosted switchboard service is a fully managed and customizable solution. By making use of this service you do not need to purchase a physical device and there is no installation fee so there are no setup fees involved. You only to worry about the Hosted Switchboard monthly service rental. Making use of this service allows you to have the advantages of extensions that can be located either within a single office or at various sites. Each extension requires a VoIP-enabled telephone.

Hosted Switchboard Service
Service FeeR 250 (incl VAT) per 10 Extensions
Installation FeeFree
ContractMonthly (30-day notice period)

Optional Call Recording
Duration Recordings SavedMonthly Fee
60 DaysR 150 per 10 Extensions
120 DaysR 250 per 10 Extensions

Key Features Include

  • Voice mail for each extension
  • Automated Attendant
  • Interactive Voice Response (IVR)
  • Call Queuing
  • Time Based Call Routing
  • Internal Call Transfer at no cost, irrespective of where the extension is physically located
  • Call Flow – customise how calls are answered
  • Call Forwarding
  • Call Divert
  • Call Detail Records
  • Call forwarding on all extensions
  • Call diverts in the event of connectivity failure
  • Optional Call recording

Additional Benefits Are

  • No costly maintenance contracts
  • Free calls to all extensions on the hosted switchboard
  • Take your extensions anywhere
  • Distributed office with multiple sites, without zero additional capital expenditure for each site
  • Real time expenditure analysis available for each user on the system
  • Keep your main Telkom number by Porting it
  • We offers a wide range of desktop and cordless VoIP phones.

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