PROTECTING THE VULNERABLE AND LAWFUL CONDUCT
If you find any online content stored on our servers that can be viewed as harmful to minors please report it to Snowball or alternatively, you can contact the Internet Service Providers Association (ISPA) via telephone, fax or email on:
Tel: 010 500 1200 or 087 550 1200 Fax: +27 (0) 86 606 4066
Snowball prohibits customers from using the service to harm or attempt to harm a minor, including, but not limited to, by hosting, possessing, disseminating, distributing or transmitting material that is unlawful, including child pornography.
Snowball prohibits customers from using the service to host sexually explicit or pornographic material of any nature.
Kindly visit the following links for further information with regards to protecting minors:
Link to the Resources for Children and Teens of IPSA’s website, which is located here: https://ispa.org.za/safety/children-and-teens/
Link to the Resources for Cyber Safety of IPSA’s website, which is located here: https://ispa.org.za/safety/
TAKE DOWN NOTICE REQUIREMENT FOR ISPA CODE OF CONDUCT COMPLIANCE
In terms of section 75 of the Electronic Communications and Transactions Act (“the Act”) Snowball has designated the Internet Service Providers’ Association (ISPA) as an agent to receive notifications of infringements as defined in Section 77 of the Act.
Internet Service Providers’ Association (ISPA)
Address: PO Box 518
Telephone: 010 500 1200
Take-down notice email: firstname.lastname@example.org
Take-down notice information and form: https://ispa.org.za/tdn/
ACCEPTABLE USE POLICY (AUP)
For more information on our Acceptable Use Policy please follow the link provided
Primary Contact Person:
Customer Experience Manager
Tel: (+27) 21 880-2228
Secondary Contact Person: