Snowball’s policy on Overdue Accounts
When an account is overdue because of an invoice not paid according to the due date, services are suspended by our accounting system.
In the event that you are unable to pay your account, it is important that you make contact with our Accounts Department to arrange for a payment plan. Contact can be made as follows:
Telephonic: 021 880 2228 option 3, option 1
Snowball makes use of Accountability to process overdue debt in the event that we have not received payment after numerous attempts to contact the client. Such a listing would negatively affect your credit rating so we recommend using the options above to resolve the matter.
If you are currently on EFT and wish to switch to Debit Order, simply download our application form here. This will help prevent any account suspensions.Leandré ← FAQs