Non Payment on Overdue Invoices
All invoices – unless otherwise indicated are due COD, or by the first of each month as all monthly services are billed in advance for the upcoming month.
Snowball’s system automatically suspends accounts if 2(two) or more Non Payment on Overdue Invoices are outstanding.
To have the account re-activated again, the full payment has to made and a proof of payment has to be sent to firstname.lastname@example.org, failing to do so, will not unsuspended the account until the payment has been allocated against your account.
Should an invoice become overdue, the necessary process is followed by our system with the details that are available on each client’s profile.
Should we receive no response with regard to outstanding invoices, the account will be handed over to our listing agency – Accountability.
The client will receive notice from this company of the outstanding fees and have 30 days to respond and make arrangements for payment to Snowball Effect.
Should payment not be received after the 30 days, the account holder will be blacklisted for non payment.
It is the responsibility of the client to ensure that Snowball Effect has their updated details, and this is available for each client to view in their client area.
It is also the responsibility of the client to be in contact with Snowball Effect to arrange for payment before the account is handed over.Leandré ← FAQs