Return and Refunds policy of Goods and Services
The provision of goods and services by Snowball is subject to availability.
In cases of unavailability, Snowball will refund the client in full within 30 days.
Cancellation of credit card orders by the client will attract a 5% administration fee.
Snowball provides a full 30 day money back guarantee on all services.
All goods such as hardware and software remains the property of Snowball until paid in full.
Snowball offers a R 500.00 rebate for all equipment less than 2 years old.
The rebate is paid out for complete working installation kits delivered to our offices, in Stellenbosch, by the client. Should we need to collect the kit from the client’s premises, a travel charge of R 5.00/km will be deducted from the rebate amount before payment is made.
For more details and information please see “Snowball’s Terms of Service” or follow the link:← FAQs