Scared you might reach your cap to soon? Or maybe you want to see just how much bandwidth your latest Youtube rampage really cost you? Not to worry, as for this weeks post is a step by step guide on how to check your data usage online so you never run out of data, as well as how to set alerts for when your bandwidth is running low.
How to See Your Account Usage Online.
Visit our website (www.snowball.co.za) to login.
Fill in your account username and password. (Please note: this is not your personal email address, but the email address and password you were given upon sign up.)
If you do not have these login details, not to worry, all you need to do is send an email to email@example.com requesting your login information or simply call us on 021 880 2228 and our accounts department will be more than happy to help.
A green text box should appear centre screen with a list of options, simply click “ok”.
The next page will be the usage screen. On this page you will see a bar graph categorized into three colours:
- Green – for download.
- Red – for upload.
- Blue – for the previous month’s usage.
The reason why we have added the blue bar, is to show you how much you are using this month, in comparison to the previous month.
To change which month you are currently viewing, use the arrows found on the right and left of the graph. You may view either the previous month (left hand side) or the following month (right hand side).
View your usage – below the graph you will see three boxes with GB amounts within them:
- Your monthly package – this will show you how many GB you have for the month in total.
- Your total usage – this will represent how many GB you have used thus far.
- Your remaining usage – this will represent the amount of GB you have for the remainder of the month.
To view and interpret your individual sessions, take a look at the table below your usage amounts:
On this table you will see the following information:
- Logged In – this column shows you when and what time the internet session had begun.
- Session Time – this will show you the duration of your session.
- Upload – here you will see the amount of GB you have uploaded.
- Download – you will see the amount of GB you have downloaded here.
- Server – this is simply the server IP address used to connect to the internet.
- Terminate Cause – here you will see the explanation as to why the session was closed.
- Caller ID – This is your individual number specifically used for your antenna. If you see the same Caller ID throughout the table, everything is working as it should be.
How to set alerts for when your bandwidth is running low.
Click on the “Threshold Notification” drop down, found below the graph.
Here you may change the settings for when you wish to be notified about your remaining usage. You have three notification periods:
- Threshold Notification #1 – Here you may decide when you wish to be notified the first time. Default setting being 1024MB.
- Threshold Notification #2 – Here you may decide when you wish to be notified the second time. Default setting being 512MB.
- Threshold Notification #3 – Here you may decide when you wish to be notified the third time. Default setting being 256MB.
Fill in the email address you wish to receive the notifications on. If the box is empty you will not receive any notifications. (By setting this email you will not be changing any login settings, but will merely be setting an email address to receive notifications.)
You can also be notified via SMS, either select yes or no, and then continue below to type in a cell phone number of your choice, if you so wish.
Once you are satisfied with the information being presented to you, simply press “Logout” and you will be redirected to the following page:
And there you have it! I hope you enjoyed this weeks “How to” and found it helpful. If there are any topics you wish for us to elaborate on, leave us a comment or give us a call, and we will be sure to help you in any way we can.
Snowball – Connecting Everything