 |
 |
|
Domain SearchWireless Site SurveyA site survey is required before we can commence your wireless installation. ADSL line check
Site Search |
||
 |
 |
|
|
|
|
Live Help |
||
|
|
VoIP Line Services
Snowball's Voice over IP solutions are ideal for call centres, businesses, and home users. We have unbeatable prices backed up by excellent support and ultra high line quality.
| Standard VoIP Line* | Business VoIP Trunk Line* | |
| Rates | ||
| Monthly | R 49 | R 25 per channel (minimum 4 channels) |
| Optional | None | R50.00 per block of 10 numbers |
| Setup | Free | Free |
| Contract | Monthly (30-day notice period) | Monthly (30-day notice period) |
| Features | ||
| Incoming telephone numbers | 1 | Multiple |
| Call Forwarding |  |
|
| Call Waiting | |
|
| Voice mail | |
|
| Simultaneous Calls | 2 | Multiple (maximum = number of channels) |
| Directed inward dialing | |
|
| Requirements | ||
| VoIP telephone | |
|
| VoIP switchboard or gateway | |
|
Service Application
- Download the VoIP Service Application (PDF)
Number Ranges
Number ranges available are:
Non-geographic number ranges
- 087 550 xxxx - National
- 086 700 1xxx - Inbound/Fax-to-Email
Geographic numbers ranges
- 010 500 xxxx - Johannesburg
- 012 004 xxxx - Pretoria
- 013 004 xxxx - Nelspruit / Witbank / Middelburg
- 016 004 xxxx - Vereeniging / Meyerton
- 021 300 xxxx - Cape Town
- 023 004 xxxx - Worcester / Beaufort West
- 031 100 xxxx - Durban
- 041 004 xxxx - Port Elizabeth
- 042 004 xxxx - Uitenhage / Somerset East
- 043 003 xxxx - East London
- 044 004 xxxx - George
- 051 004 xxxx - Bloemfontein
Geographic Number Portability
Did you know that you can switch from Telkom to Switch Telecom without losing your existing land-line telephone number?
Mobile Number Portability has been available between the mobile networks for a few years already, however, Geographic Number Portability it is now available between selected fixed networks as well. Switch Telecom prides itself in being a market leader and has been one of the first operators to offer this.
Q. Which numbers can I port?
A. A geographic telephone number is a number that starts with 01, 02, 03, 04 or 05. We presently allow for the porting of geographic numbers from Telkom to Switch Telecom and vice versa. Numbers starting with 080, 086 or 087 cannot be ported. We may offer porting to/from Neotel at a future date if there is demand.
Q. What happens to my existing service?
A. Your existing Telkom line will be cancelled once the port is complete. Any other services provided on the same line (e.g. ADSL access) may be cancelled as well.
Q. How long does it take?
A. Up to three working days for one or more individual numbers, or, up to ten working days for blocks of 10, 100, 1,000 or 10,000 consecutive numbers.
Q. What does it cost?
A. A once-off fee of R150.00 (including VAT) will be levied per number ported.
Q. How do I order it?
A. We require a letter (on a company letterhead if for a company) stating "Please port the following numbers from Telkom to Switch Telecom" and listing the exact numbers to be ported. This needs to be accompanied by a copy of your Telkom account (from page 1 up until the page showing the line rentals). If the port is to be future-dated, the letter should state the requested date (weekdays only) on which the port should be processed. You can email or fax us the documents.
Q. How do I know if the number I'm calling has been ported?
A. The network will play three short beeps before connecting the call if the number has been ported to a different network and cross-network rates apply. The beeps will not, however, be played if the number has been ported to the same network you are calling from an on-network rates apply.
