One of the most frequently asked questions is: " How will Voice Over IP save me costs? "
In this section of our web site we to try address some of these questions.
In a typical voice over IP implementation you will still be paying normal Telkom rates for making calls to Telkom's network. The reason for this is in order to make and receive call to any Telkom line you are still required to interface with Telkom's network at call termination. This situation should change in the future when interconnection costs come down and you are able to choose a different provider. At present you can choose a different provider but Telkom has set the interconnection cost so high that it makes it impractical (more expensive) to use any other provider.
Snowball would have loved to charge you a monthly service fee for maintaining your PABX but running a SnowPABX is so easy and also fun so there really isn't any reason why you would need our help. It's not like the bad old days when every time you wanted to change something on your PABX you had to phone the telephone company. Now all you do is fire up your web browser and do the configuration changes yourself.
When we do the installation we will show you how the system works. You don't have to be computer literate at all in order to make use of the system. All you need to know is how to use a web browser. Even setting up IVR is a breeze and you'll master doing IVRs in no time. Part of our installation service does include assistance with the IVR.
PABX cabling is just like traditional UTP CAT 5 (computer networking) cable. So get your cable guy to give you a quote on laying a network cable and that's the whole cost?
Snowball in association with Switch Telecom offers you the following Voice Over IP (VoIP) Services
Teleconferencing is an essential business tool, yet traditional teleconferencing systems are excessively costly, unintuitive to use, and lacking in productivity features.
Switch to a new generation of frustration-free teleconferencing that saves you time and money!
Switch Telecom offers a remotely hosted IP switchboard service for small businesses and teleworkers.
Unlike a traditional switchboard, however, your extensions need not be in the same office or even the same city! Calls between extensions are free, even if the extensions are in different cities or countries, and your incoming phone numbers can be easily reprogrammed to route to different extensions, enabling other staff to answer calls when the primary receptionist is unavailable. Voice mail is available for each extension and an automated attendant can be set up to answer calls or route calls to a person's mobile phone if nobody answers their office phone. Best of all, this service is much cheaper than the cost of purchasing or renting a traditional switchboard, despite offering functionality only found on the most advanced traditional switchboards. This service is entirely customisable and compatible with both Switch Telecom and Telkom phone lines (the latter in conjunction with a gateway device). We would welcome the opportunity to discuss your particular requirements with you.
Switch Telecom is able to provide its clients with Voice Over IP (VoIP) Services including telephone numbers reflecting the area codes of hundreds of cities in 60 countries worldwide. This gives the impression of a local presence in foreign cities and makes it easier for foreign companies to do business with you or for family abroad to call you cheaply. The cost is typically around R100 per month per telephone number, depending on the cities required.
Snowball's Voice over IP solutions are ideal for call centres, businesses, and home users. We have unbeatable prices backed up by excellent support and ultra high line quality.
|Standard VoIP Line*||Business VoIP Trunk Line*|
|Monthly||R 49||R 25 per channel (minimum 4 channels)|
|Optional||None||R50.00 per block of 10 numbers|
|Contract||Monthly (30-day notice period)||Monthly (30-day notice period)|
|Incoming telephone numbers||1||Multiple|
|Simultaneous Calls||2||Multiple (maximum = number of channels)|
|Directed inward dialing|
|VoIP switchboard or gateway|
Number ranges available are: